Terms of service

Terms of Service

Last updated: [Insert Date]
Business Name: Ruddings Wood
Website: www.ruddingswood.co.uk
Contact Email: orders@ruddingswood.co.uk

By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, you must not use our services.

1. About Us

We are Ruddings Wood, operating in the United Kingdom. You can contact us at:

Website: www.ruddingswood.co.uk
Email: orders@ruddingswood.co.uk
Address: Aughton House, Elleton, York. YO42 4PN

2. Use of Our Website

By using our website, you confirm that:

  • You will use our website lawfully and responsibly
  • You will not misuse or attempt to harm the website, systems, or other users

We reserve the right to restrict or terminate access if you breach these Terms.

3. Products & Services

All product descriptions, prices, and availability are subject to change without notice. We reserve the right to:

  • Modify or discontinue any product or service at any time
  • Limit quantities purchased
  • Refuse service to anyone for legitimate business reasons

5. Orders & Contract Formation

A legally binding contract is formed only when:

  • You place an order, and
  • We confirm acceptance by issuing an order confirmation email

We reserve the right to cancel or refuse any order before dispatch.

6. Delivery

Estimated delivery times are provided for guidance only and are not guaranteed. We are not responsible for delays outside our control, including courier delays or customs checks.

7. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms. Please refer to our separate policy for full details.

8. Intellectual Property

All content on this website, including text, images, logos, videos, and graphics, is the property of Ruddings Wood and is protected by UK copyright and intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without our written permission.

9. User Content (If Applicable)

If you submit content to our website (e.g., reviews, comments, images), you grant Ruddings Wood a non-exclusive, royalty-free licence to use, reproduce, and display such content for business purposes.

You confirm that:

  • You own or have permission to share the content
  • The content does not violate any laws or third-party rights

10. Limitation of Liability

To the maximum extent permitted by law:

  • Ruddings Wood shall not be liable for any indirect, incidental, or consequential losses
  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for losses arising from misuse of our services

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

11. Force Majeure

We shall not be liable for failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or transport failures.

12. Links to Third Parties

Our website may contain links to third-party websites. Ruddings Wood is not responsible for the content, policies, or practices of any third-party websites.

13. Termination

We reserve the right to suspend or terminate your access immediately without notice if you breach these Terms.

14. Governing Law & Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

15. Changes to These Terms

We may update these Terms at any time. Any changes will be effective immediately once published on our website.

16. Contact Us

For questions about these Terms of Service:

Website: www.ruddingswood.co.uk
Email: orders@ruddingswood.co.uk
Business Name: Ruddings Wood

Phone or Text: 07918 627458

4. Pricing & Payments (Shopify Payments)

  • All prices are shown in GBP (£) unless stated otherwise
  • Payment must be made in full at the time of purchase
  • Payments are securely processed through Shopify Payments

We accept the following payment methods via Shopify:

  • Visa
  • Mastercard
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay

We do not store or have access to your full payment card details. All transactions are encrypted and processed securely by Shopify in accordance with PCI-DSS security standards.

We are not responsible for additional charges imposed by your bank, card issuer, or payment provider.